Dude's, anyone got a Dell PC?

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Twitch
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Dude's, anyone got a Dell PC?

Post by Twitch »

Just curious about customer satisfaction on Dell PCs if anyone has one.
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JkerPlay
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Post by JkerPlay »

I've got one... I am very happy with the service I have recieved. The DVD-ROM went out on my computer and they sent a service technician to replace it. It was replaced 4 days after I called DELL to report the problem.
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Post by Zered003 »

I was told that Dell had to have great customer support b/c thier systems were always breaking down or developing problems.
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Post by rodglas »

My Wife has an older Dell Desktop that has worked just fine for about five years now.

A lot of my friends have Dell Notebooks(laptops) and are very satisfied with them.

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Post by USS_Nova »

Sure but if you want to play any of the newer games build your own system.
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Post by CaptSyf »

I have worked on "Out of warranty" Dell brand PCs. For what they are, they are OK. But I agree with Nova, If you want a good system, DIY. Just as an example, Back about 2 years ago, I was in direct competion with them. I could not compete with them in price of their cheap systems, That's when they and gateway were starting to offer "$500 or less" systems. WellMy cheapest "NEW" system I would build was about $600, not including a monitor. That's because I would not put refurbished parts in a "New" system. However, I always left it up to the customer. Now, when you got up to their "$1000 or more" systems, then I could usually out do them on all fronts. When you got to the "$3000 or more" systems, then I could Give a 200% better system, and cost the customer at least $500 less than dell would charge them. At the time, their most expensive home system was priced at $6400 at the time, and the best to offer I would put together was $4500, and have more stuff in it.

Dell's top selling point is their Customer service/ Tech-Sup. I will not knock them, as they are good people. If you want a systen that is well covered, then a dell is OK. If you want a top end system, build it yourself, or find a friend that will.

2 places I shop are http://www.zipzoomfly.com , and http://www.geeks.com. Anyone in the US would be wise to use them for parts. I get my secondary parts (like Cases, powersupplies, Case fans, monitors, mouse-KB-speakers, Etc) from the Geeks (Geeks are a wholesale warehouse of sorts), but be warned, they charge for shipping (which is very reasonable). Now for my Primary parts (Hard drives, CPUs, Mobos, and O/Ss and such), I go through zipzoom. They also offer free shipping on most parts. I have used these guys for a long time now, and have only had minor problems over several years. Their sites are very secure and the customer service is outstanding. I swear by these guys. :wink:
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Post by USS_Nova »

Yeah, its the same as alienware.
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Post by Raptor »

I have a Dell Inspiron 6000 (laptop). It's a pretty good system. I've only had it about 2 weeks, but so far I haven't had any problems with it. My uncle has had one for almost two years, and he hasn't had any problems with it as far as i know...
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Post by Twitch »

OK, I'm just curious of product quality, longevity and stability. I know any top end machine has more than enough power to handle all apps thown at it but was curious of Dells broke a lot. :)
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Post by blindeye01 »

I had an 8100 dimension for 5 and a half years now.

I only just changed the hardware.

It was a dream, save for windows ME, but thats not Dell.

It has never crashed, lost data, or had a bad virus.




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Post by Twitch »

I'd have to say XP has been the most stable, trouble-free OS I've ever run.

I was thinking of getting a new Mobo, CPU and RAM but concern over outlets for board pluging items won't match my case and all that so after 3 years I was thinking of a new machine. We'll see.....
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Post by Khaldore »

My only complaint as far as Dell goes is this: the Dimension 2400 my fiancé's dad owns shipped with a defective power supply, which burned itself out a few months later (and was replaced within a week by a very professional and well-mannered tech). Other than that, for a low-budget system, there was never a lick of problem out of it. I'd certainly own a Dell... though I'd have to upgrade the <censored> out of it. :D

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Post by Twitch »

Yes a more stout video card is always in order. Say A 3.2 gig P4 with 1 gig of fast RAM on an 800 mhz FSB and a 256MB graphics card should do it.
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Post by USS_Nova »

Make that an AMD 64.
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